Clienteling Dashboard Commission
Four to eight weeks from brief to first live board, with floor listening in Hong Kong and two revision rounds after advisors try it against real visits.
Commission detailsToolkitgardenhub
Purchase rhythm, rendered for the advisors who meet the guest.
We commission clienteling dashboards and purchase pattern analysis for luxury retail houses working the Hong Kong floor — from cohort hygiene to visit-ready cues.
Flagship offer
A board your advisors open the night before a private appointment
Our Clienteling Dashboard Commission maps VIP purchase rhythm, category affinity, and revisit intervals against the assortment you actually carry — then hands the floor a view they can scan in under a minute.
Purchase Pattern Audit
A timed reading of seasonal baskets and stalled intent before you reshape staffing or outreach.
Audit scopeAdvisor Floor Clinic
Half-day practice so purchase cues become spoken arcs — not scripts read from a screen.
Clinic outlineSeasonal Readiness Briefing
Affinity-based sequencing for collection preview nights and private appointments.
Briefing notesFrom the floor
What clienteling leads say after the work lands
They spent the first week arguing with us about who counted as VIP — irritating at the time, but the board finally matched how our Central advisors actually think.
The purchase pattern audit showed our revisit gaps were longer than we admitted. We changed outreach timing before Chinese New Year and the private appointments felt less rushed.
Floor clinic was useful, though I wished we had booked a second half-day for the weekend team. Still, the cue cards are in our stockroom and people actually use them.
How engagements run
Cohort rules first. Charts second.
Hong Kong luxury exports mix tourist tickets, local retainers, and gifting. We refuse to decorate confusion — engagements begin with definitions your managers can defend twice.
Walk the engagement path
Bring your next collection window or VIP book
Tell us which doors, which segments, and what your advisors already struggle to see. We reply within two business days with fit notes and a proposed first step.
Request a brief review