Privacy Policy

1. Who we are

Toolkitgardenhub (“we”) provides consulting on luxury retail clienteling dashboards and purchase pattern analysis. Contact: info@toolkitgardenhub.click, +85224108697, Cheong Wai Mans Kwai Chung, Kwai Tsing District, Hong Kong.

2. Data we collect

From website forms: name, email, consultation interest, optional scope notes, and message content. From engagements: business contact details and purchase-related datasets you supply under contract. From technical logs: standard server metadata such as IP address, browser type, and pages requested. Cookie data is described in our Cookies Policy.

3. Purposes

We process personal data to respond to enquiries, deliver contracted work, improve site reliability, meet legal obligations, and — only with consent where required — measure aggregated site visits via analytics cookies.

4. Legal bases

Depending on context: performance of a contract or pre-contract steps; legitimate interests in operating a professional consultancy site; consent for non-essential cookies; and compliance with Hong Kong legal requirements.

5. Retention

Enquiry messages are kept up to 24 months unless a longer relationship begins. Engagement records and supplied datasets follow the retention schedule in the statement of work, typically no longer than necessary after project close plus any statutory period. Server logs are rotated on a shorter cycle.

6. Sharing

We do not sell personal data. We may share data with hosting providers, email infrastructure, and professional advisers under confidentiality, or when required by law. Client purchase datasets are not used for unrelated marketing.

7. International transfers

Our primary operations are in Hong Kong. If a processor stores data outside Hong Kong, we take reasonable steps to ensure comparable protection through contractual clauses and vendor review.

8. Your rights

Subject to Hong Kong law, you may request access, correction, or deletion of personal data we hold about you, and you may withdraw cookie consent for non-essential cookies. Contact info@toolkitgardenhub.click. You may also lodge a complaint with the relevant Hong Kong authority where applicable.

9. Security

We apply appropriate technical and organisational measures, including access limits on engagement files. No method of transmission is perfectly secure; please avoid sending unnecessary sensitive identifiers through the public contact form.

10. Children

Our services are directed to business clients. We do not knowingly collect personal data from children.

11. Updates

We may revise this Policy by updating this page. Material changes will be reflected in the “Last updated” date.